To all our Guests:
(Updated Dec 9, 2020)
While travel may not be top of mind for many of our guests, if you need us, we would like you to know that we are open and we are here for you.
Booking:
Booking is as easy and flexible as ever. Call us direct at 1-888-700-2264 or book online at either bcminns.com or kanatainns.com. There you will find our lowest rates and our most flexible booking options. As a reminder we only require 24 hours to change or cancel any reservation so you can book ahead with confidence.
Staying with Us:
We are here for you and will continue to provide the best product and service possible. We share your concerns regarding cleanliness and social distancing and have taken some extraordinary measures in accordance with government and health ministry guidelines to ensure the health and safety of our guests and staff.
Additional and continuous sanitization and cleaning is being conducted in all lobbies, public areas, common spaces, offices, staff rooms and most importantly our guest rooms including but not limited to:
- All touchable surfaces
- All door handles, locks, walkways, handrails, door frames, light switches
- Coffee pot handles/buttons, juice machine buttons, table tops
- Countertops, keyboards, telephones and pin pads
- Luggage carts
We have imposed strict hand washing standards for all of our staff and require that all guests sanitize upon entering the building with some locations enforcing mandatory mask use in public areas.
Services and Amenities:
Unfortunately, public health guidelines require all pools, hot tubs and fitness facilities to be closed in Alberta though our BC and Saskatchewan locations remain open with restrictions.
In accordance with these same Alberta guidelines, meeting spaces and food services including breakfast have also been closed. These spaces remain available with restrictions at our BC and Saskatchewan locations.
We have also reduced the frequency of our housekeeping service in an effort to increase social distancing and reduce areas of increased risk.
If you are looking for a specific service or amenity please feel free to contact us at any time for the most up to date information regarding any of our properties.
We wish you and everyone you care about the very best. In times of great difficulty, the best thing we can do for each other is to be understanding, be patient and be kind. Take care of yourselves and remember, if you need us, we’re here.
Warm Regards,
Bob Campbell, President
BCMI Management